Showroom Management

Fastrack Showroom enables visibility of KPIs in real time. Fastrack Showroom has a suite of management reporting functions enabling the viewing of and drilling down into individual Sales Executive's activity and Management Effectiveness. Management Information can be viewed and reported by Individual, Individual Site, consolidated by Region/Brand and consolidated by Group.

Fastrack Showroom's Diary ensures all activity carried out through the Sales Process is automatically recorded in real time, ensuring no opportunity is ever lost and enabling accurate Activity Analysis. Management controls ensure no customers can be exited from the Diary without Management authorisation, give accurate visibility of overdue actions and enable management assignment of actions of other members of the team. Unlike manual Diary systems, Management have real time visibility of whole Sales Team's Diaries, whether a Sales Executive is on a day off or holiday, ensuring delivery of promises and the best possible Customer experience. Fastrack Showroom's Diary eliminates manual administration, re-keying, and business risk from failing to meet a Customer commitment/expectation.

Fastrack Showroom's Showroom Log provides real time visibility to Sales Managers of Enquiry Activity enabling proactive management, supporting the Sales Team during the Sales Process and impacting results. Sales Management have the ability to monitor and interact within a Sales Enquiry, whether to set the part exchange allowance or varying any other parameter.

Fastrack Showroom's Statistics provide real time visibility to Enquiry Activity across a date range by site or by individual and include Telephone Enquiries, Converted Telephone Enquiries, Showroom Visits, Be-Backs, Demo Ratios, New and Used Orders, Delivered Units, Lost Sales, Finance Penetration, Insurance Product Penetration, Source of Enquiry analysis, Territory Penetration, Vehicle Demand and Expected Part Exchanges.

Fastrack Showroom's DOC, generated directly from Enquiry Activity, eliminates reporting duplication and releases management time. The DOC summarises Enquiry Activity, Daily Performance versus Objective, Undelivered Profit Forecast for the current and future trading periods, Delivered Units and Margin, Finance and Insurance Income, trading period Budget/Objective, Variance to Budget, PPU, Product Penetration and Net Profit Forecast for the current trading period.